In honor of Black History Month, I'm reposting one of my early writings... This editorial was published in the St. Louis Post-Dispatch on Feb 14, 2001.
A new economy is upon us. The so-called "Post-Industrial Information Age" is maturing. That means that most companies know how to make a good product. High quality is a requirement for entry into a market, it is not sufficient to differentiate a company from its competitors. Quality control is no longer in charge of economic growth.